Managed IT Services & Cybersecurity Solutions

Serving businesses nationwide, with operations anchored in Kansas City.

Our services are designed to support the day-to-day technology needs of small and mid-sized businesses, with a focus on security, reliability, and practical support.

All-Inclusive Managed IT

Ongoing IT support, system oversight, and issue resolution to keep business operations running smoothly and reduce unexpected disruptions.

Device and network monitoring

Continuous oversight of your workstations, servers, and network infrastructure to detect and resolve issues before they disrupt your business operations.

Patch and update management

Automated deployment of critical security patches and software updates to keep your systems secure, compliant, and running at peak performance.

Helpdesk support

Fast, reliable technical assistance for your team whenever they need it. We resolve day-to-day IT issues quickly to maintain your workforce productivity.

Endpoint Security & Threat Detection

Layered security controls designed to reduce risk, protect business data, and respond to common threats targeting small and mid-sized organizations.

We also provide SaaS security alerting to help identify unusual activity, risky behavior, and potential account compromise within supported cloud applications.

Endpoint protection

Defend every computer, laptop, and server on your network with enterprise-grade antivirus and anti-malware that blocks attacks before they execute.

Email security

Safeguard your most vulnerable entry point with advanced filtering that stops phishing, spam, and malicious attachments from reaching your inbox.

Threat monitoring and response

Rest easy with 24/7 security oversight. We detect suspicious activity and neutralize potential threats instantly to prevent data breaches.

Cyber Awareness

Your employees are your biggest security risk — and your strongest potential defense. We deliver customized, hands-on cyber awareness training that teaches your team how to recognize phishing, avoid wire fraud, handle sensitive data, and respond to threats before they become incidents. Training is tailored to your industry, flexible to your schedule, and backed by progress tracking and reporting so you can see the impact.

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Microsoft 365 & Cloud Management

Design, management, and support of cloud-based services such as Microsoft 365, identity management, and secure remote access.

Microsoft 365 setup and administration

Comprehensive management of your M365 suite, ensuring your team has the right tools configured securely for maximum productivity.

Identity and access management

Secure your digital assets with advanced access controls, multi-factor authentication (MFA), and strict user permission management.

Secure remote work enablement

Empower your workforce to stay productive from anywhere with secure VPNs, cloud access gateways, and remote device policies.

Backup, Disaster Recovery & Compliance

Configuration and maintenance of core network infrastructure to ensure reliable connectivity, performance, and security.

Automated backups

Scheduled, redundant backups of your critical business data to secure storage, ensuring recoverability at any time.

Disaster recovery planning

Comprehensive strategies to restore your IT infrastructure quickly after major incidents or cyberattacks.

Business continuity support

Solutions designed to keep your essential operations running smoothly, even during unexpected disruptions.

On-Demand & Onsite Support

Strategic guidance to help businesses make informed technology decisions, plan improvements, and align IT investments with business goals.

24/7 Remote Support

Immediate assistance via phone, chat, or remote desktop access

Onsite Technical Support

In-person support for complex hardware and infrastructure issues

Priority Response SLA

Guaranteed response times with dedicated support specialists

How We Deliver Managed IT Services

Our managed IT services are designed to help businesses maintain secure, reliable, and well-supported technology environments. We focus on prevention, clarity, and practical solutions that align IT with real business needs.

What You Can Expect From Us

Every client agreement carries written response times and a credit if we miss them. Here they are in plain English, exactly as they appear in the contract.

Target response times by priority, during standard support hours
Priority	What it means	We respond within
Critical	Full outage, or an active security breach	1 hour
High	Major functionality impaired, multiple users affected	4 hours
Normal	Single-user issue, or a non-critical request	1 business day
Low	General question, or planned work	2 business days

Standard support hours are Monday through Friday, 8:00 AM to 5:00 PM Central, excluding public holidays. After-hours and weekend support is available on request, billed at our standard hourly rate unless we have agreed otherwise in writing. Response time means we acknowledge your issue and it has a person on it, not that it is fully resolved; how long a fix takes depends on what broke. Priority is assigned by us based on business impact.

If we miss those targets, you get money back

More than three missed response targets in a calendar month entitles you to a 5% credit on your next monthly invoice, up to a maximum of 15% in any calendar quarter. Request it in writing within thirty days of the breach. The credit does not apply to third-party outages such as Microsoft 365 or your internet provider, to issues caused on the client side, or to events outside anyone’s control. The full terms are in section 5.2 of your agreement.

Want the agreement in front of you before you decide? Ask us for a copy.

A Partner You Can Trust

Galis Technology is a U.S.-based managed service provider delivering reliable managed IT services, cybersecurity, cloud management, and business continuity solutions for small and mid-sized businesses nationwide. With an established operational base in Kansas City, we support clients across the United States through secure remote management and responsive support.

Not sure what you need? Contact Galis Technology for a consultation.

Our Technology Approach

We leverage a carefully selected set of industry-standard platforms for monitoring, cybersecurity, backup/business continuity, and cloud management. Our technology choices are driven by reliability, security, and long-term maintainability—not vendor hype.

Specific tools and configurations may vary based on each client's environment and requirements.